FAQs - About Your Order

How do I order personalised name labels?

You can order online or by phone (Mon-Fri, 9am-5pm). We also accept orders from groups and organisations (e.g. schools, nurseries, nursing homes and residential care facilities, activity groups etc) via email.

What payment methods are available?

We offer a variety of payment options depending on how you choose to order your name labels: Ordering Online: you can pay by debit card or credit card, use your Paypal...

What should I do if I make a mistake on my order?

Get in touch with us as soon as you can. We aim for same day despatch wherever possible, which means that you'll need to alert us to any mistakes as quickly as possible. As you checkout you will have the opportunity to review the details of your order AND you will receive a confirmation email - please check through these details to confirm that all of the details are correct, including your personalisation, contact information, and delivery information.

Where are my name labels?

If your order has not arrived AND it has been MORE THAN SEVEN WORKING DAYS since you placed your order, please contact our Customer Service Team to let us know. All...

What is a school fundraising number?

We run a school fundraising scheme, which allows schools, PTAs, nurseries and children's groups to raise money by earning commission on sales of our school name labels. If your child’s...

I can't find the name labels that I've ordered from you before, where can I find them?

We've supplied a range of name labelling products over the years; if you can't find a product that you've ordered from us before, it has probably been discontinued. Our discontinued products...

How do I find the school fundraising number for my child's school?

If the school have sent you a message about ordering from Stikins, check to see if they have included the fundraising number for you to use. Some schools will have put...

Ordering Name Labels

Ordering Name Labels