Frequently Asked Questions (FAQs)

Stikins ® labels are white labels printed with a black font. This combination gives the clearest contrast between your labels and your print, to make your name labels as easy to read as possible.

We use Royal Mail’s first class service, which is not a guaranteed next day service.

Almost all first class post arrives within seven working days.

Until recently, Royal Mail have delivered 93% of first class post on the next working day. According to their latest report for 2023/24 (May 2024), Royal Mail delivered 74.5% of first class items on the next day *, so we advise that orders can take up to seven working days to arrive.

* see page 7 of their report here: https://www.internationaldistributionservices.com/media/12344/ids_annual-report-2023-24.pdf

Ensure your item is completely clean and dry. Carefully peel each name label from the backing paper (avoid touching the adhesive as much as possible). Apply the label onto your item and smooth it down firmly with your thumb or finger.

Stikins ® name labels must be applied onto the wash-care label of clothing & fabric items.

Full instructions for use are sent with your stick on name labels and a copy can be found on our website here.

You can request up to 22 characters per line; we recommend a maximum of 18 to get the best possible font size. If you require 12 or fewer characters in total, including spaces, (e.g. "Barney Young") you can use the one line layout to get a larger font size. 
If you need to include more detailed information, we can manually split personalisation over three lines. You will need to order by phone OR add a note as you checkout to request a three line layout.