Can you guarantee my order will arrive tomorrow?

No. We use Royal Mail's first class service as standard, which is not a guaranteed next day delivery service. While your order MIGHT arrive on the next day, Royal Mail do not guarantee this level of service.

Almost all first class post arrives within seven working days.

Until recently, Royal Mail have delivered 93% of first class post on the next working day. In their latest report for 2023/24, Royal Mail stated that they delivered 74.5% of first class items on the next day *, so we advise that orders can take up to seven working days to arrive.

If your order does not arrive in seven working days, please get in touch to let us know.

If you do need to receive your name labels urgently, we recommend getting in touch with our Customer Service Team who will be able to advise you further. We are able to offer a special next day delivery option but this is only available to request by phone and requires an additional shipping fee to be paid. We need to receive your order by 4pm so that we can get your name labels printed and packed up ready for despatch.

* see page 7 of their report here: https://www.internationaldistributionservices.com/media/12344/ids_annual-report-2023-24.pdf

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